The Luxe Lens Reviews

Based on 38 customer reviews from our shopper community, The Luxe Lens's overall rating is 3.79 out of 5 stars and 79% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

3.8

38 Reviews

Overall Rating

5 Stars

14

4 Stars

16

3 Stars

0

2 Stars

2

1 Star

6

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (38)
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ticklishleopard126
May 08, 2023
"Save your money"
Save your money! Iv been trying to download these presets and figured it wasn’t working. Was under the assumption it would come up as an app. Got in contact and they acknowledged that I was trying to download through Google and yet it’s not working. Asked for a refund and they’re telling me they can’t give me one although iv expressed that i can’t even download the presets advised me to download on safari and even that’s not working! I just want my money back at this point. When I bought it I wanted to use it the very night and 2 days later no presets and haven’t got any further forward with downloading the presets and ended up doing the work myself!
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ArnoldCarroll
April 27, 2023
"Save your money, dont fall for the hype"
These presets could be achieved within 5 minutes by learning yourself, there is no quick fix, ALL presets are only a starting block.
That being said,
These so called presets are rubbish, it looks like you are receiving a lot of them but in reality most of them is just a slight colour shift from the last one.. a typical case of your getting a lot of presets but in reality its only a slight change, you could make 30 presets just by moving the red saturation slider slighty and giving each a name.

Absolute rip off, save your money.

And before The Luxelens replys saying " i cannot see a ticket or order with your name" yes i did order and receive, Stop lying to cover your pathetic products.
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JulioHolmes
March 03, 2023
"Customer service was great"
Customer service was great! Took the time to send me relevant links to help with my issue, and responded quickly.
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Ella.Henry
November 02, 2022
"Such beautiful presets"
Such beautiful presets! They work perfectly for fall (or any time of year) and draw focus to the subjects better than any presets I’ve used as well as have amazing effects
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Fred.Morrison
October 06, 2022
"My Mistake Made Right"
I have previously purchased lightroom presetsfrom the Luxe Lens and loved them. I made a purchase and when I received the download it wasn't a lightroom preset. I double-checked the description and it was clearly listed as not for lightroom; it was 100% my error! I reached out to see if it would be possible to exchange what I received for a lightroom preset and quickly received a response. Not only did they provide the lightroom preset I wanted, but they provided something new for me to try as well. It was such quick and incredible customer service. This was completely my fault and they didn't have to provide an exchange and even went further and offered something else! THANK YOU, truly!!
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ClaudeBryant
October 04, 2022
"Quality products, great customer service"
I've been using The Luxe Lens for Lightroom presets for years now, and always been completely satisfied with their products and their customer support. The presets are so much more customizable and have a greater range of tones and effects than presets from other companies that I've tried, and I found the writer-ups on their websites on how to install them on various devices (like mobile LR on my android) so helpful. After buying tons of their sets on my own, the company approached my about teaming up with them to help spread the word on Instagram, and through that I've felt so very supported and encouraged every time they reach out. My contact within The Luxe Lens even taught me how to make reels for Instagram. I couldn't recommend them more!
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lazymeercat509
August 06, 2022
"Same settings, different colour"
Most are the exact same settings under a different colour adjustment. Really a waste of money. The Earth and Sky presets are thrown together quick to make a buck and do not reflect the adjustments made in the company's before and after photos, save your $ and make adjustments yourself.
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Alexa.Caldwell
April 28, 2022
"Great experience at The Luxe Lens"
I have just recently got back into photography after stopping several years ago. Having armed myself with decent enough camera, Photoshop and Lightroom, I was on the hunt for some overlays to give my photos the final sheen. After a lot of shopping around, I bought the complete The Luxe Lens overlay collection. Over 4GB of high quality overlays around £26 was a bargain. Not due to quantity, yet the quality. I have been playing around with them, blending away to my hearts content and have been really pleased with the quality. I can't comment on the presets as I make my own, but the whole experience for me from start to finish was exceptional! I will be a returning customer!
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LukeThomas
March 28, 2022
"Do not waste you money"
Do not waste you money, they limit download so having recently bought and realised they are mainly same actions I bought before and now says download limit reached even though I only downloaded them once and they then disappeared. No reply to emails.
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purpletiger684
October 19, 2021
"I recommend the Lightroom presets and LUTS (personally bought and used)"
I've been a long-time customer of this company as a Lightroom preset user. They're pretty much the most established preset brand out there and I find that their variety is very on par with editing trends. That said, I'm writing this review because I just tried out their LUTS. It was hard to find independent reviews of these online, which is why I'm posting here. I'm super pleased with the quality and they definitely improved the quality of my videos. I'm not a professional by any means, but I'm taking some videography classes in grad school and these got me the A I needed! Pricing wise, I find that this company typically prices their editing products below marketplace listings, but also doesn't skimp on quality. Anyways - short story is that I recommend.
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foxyzaza357
August 16, 2021
"I have purchased presets and actions…"
I have purchased presets and actions from this company and have never been disappointed! I wish I could submit pictures on here to show some of my edits. The style of these presets really works well with my style of photography - would recommend to others.
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AuntTee
August 10, 2021
"Best on the block"
I really love this company and am actually surprised to read some bad experiences. They've been around for a long time so I trust them versus all of these other small shops coming up on instagram or Facebook. I own the everything Lightroom preset bundle, but I bought it like two years ago so when they release a new preset collection, I go back and buy it. If you sign up for their emails, they always have sales for people who've purchased presets before, so I always take advantage of that. I've only had one hiccup trying to install a purchase on a new computer but when I emailed them they got back to me right away and were super helpful. In my experience, these guys are the best on the block and I'll continue supporting them. I've never been able to get comparable results with other companies.
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LonnieGordon
August 01, 2021
"A great way to give pictures that social media punch!"
I have purchased a few of these while on sale this week.

I work as a photographer and writer as a living, so didn't expect much but I want to batch process older pictures to sell for social media use rather than companies or large format agencies which require a lighter hand than social media or cards.

I am delighted, very flexible to use, from a light touch to punchy and bright. It has given some very old pictures a totally new lease of life and I have already sold one!

Easy to install and use with photoshop raw.
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Lisa.Wilson
June 17, 2021
"At £7 they were £8 overpriced"
For £7 I thought it was worth a try, and bought a pack of presets. Tried them out on several different photos and I honestly don't think I'll ever use any of them. They range from mediocre to laughably bad. I can only imagine they were created by a half blind 5 year old.
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ticklishfish249
March 07, 2021
"Very happy with my presets!"
I have a lot of photos from my travels that I really like but need some help with the editing. These presets really helped me, and the info page on the website helped my not so tech-savvy self figure out how to get them onto my lightroom mobile app. Thank you!

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